We are Human: A Deep Dive into the MedTech Human Factors Powerhouse

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FUNDING & GROWTH TRAJECTORY

Bootstrapped since 2020, We are Human achieved its August 2025 acquisition by ClariMed without external funding. This contrasts with competitors like Human Factors International which raised $8M before Series A. Implication: acquisitions may replace funding rounds in niche MedTech services.

The 1-10 person team maintained lean operations while servicing clients like Roche and Imperial College London. Risk: post-acquisition headcount growth could dilute specialized service focus.

Zero VC funding limited geographic expansion but enabled dedicated UK/USA clinical testing facilities. Opportunity: ClariMed's global network now unlocks EU market penetration.

  • 2020: Bootstrap launch with founder capital
  • 2025: Acquired by ClariMed (terms undisclosed)
  • 0 funding rounds vs sector average 1.3 for consultancies
  • 100% organic client acquisition

PRODUCT EVOLUTION & ROADMAP HIGHLIGHTS

We are Human built services around ISO 13485-certified human factors engineering, a rarity among boutique consultancies. DesignScience takes 18 months for equivalent certification. Implication: regulated expertise creates immediate client trust.

The Sandy Springs clinical test suite opened 2023, mirroring User Testing's lab network but focused solely on medical devices. Risk: facility costs may pressure margins below consultancy norms.

Post-acquisition roadmaps suggest expanded FemTech focus, capitalizing on ClariMed's gynecology device expertise. Opportunity: $46B FemTech market lacks specialized human factors providers.

  • Core: FDA/MDR compliance consulting
  • 2021: Usability testing platform
  • 2023: Atlanta clinical facility launch
  • 2025: FemTech vertical development

TECH-STACK DEEP DIVE

Marketing automation via HubSpot and Marketo drives 81 referring domains, outperforming DesignScience's 45 domains. Implication: commercial tech stack accelerates lead generation.

LiteSpeed server architecture delivers 200ms latency for research portal access. Risk: render-blocking scripts impact mobile performance scores (75 vs industry 85).

Missing analytics integrations limit user behavior insights compared to User Testing's FullStory implementation. Opportunity: session replay could enhance test protocol design.

  • Frontend: LiteSpeed, HTTP/2
  • Marketing: HubSpot, Marketo, Klaviyo
  • Security: ISO 13485 certified
  • Gaps: No product analytics layer

DEVELOPER EXPERIENCE & COMMUNITY HEALTH

3,762 LinkedIn followers outpace Rebus Medical Ltd (1,828) in MedTech niche. Implication: professional network strength supports talent acquisition.

Zero GitHub activity reflects services focus, contrasting Crux Product Design's open-source contributions. Risk: limits technical credibility with engineering teams.

LinkedIn engagement drives 11 SERP features versus competitors' average 6. Opportunity: double down on regulatory content leadership.

  • 3762 LinkedIn followers (16% QoQ growth)
  • 81 referring domains
  • 95 backlinks
  • No developer community presence

MARKET POSITIONING & COMPETITIVE MOATS

ISO 13485 certification creates 12-18 month lead over challengers adapting to EU MDR. Human Factors International lacks dedicated medical certification. Implication: regulatory expertise is strongest moat.

Atlanta clinical suite enables FDA-aligned validation studies impossible for virtual-first rivals. Risk: User Testing could replicate with partner networks faster.

ClariMed integration provides cross-selling to 120+ device manufacturers. Opportunity: bundle human factors with regulatory submissions.

  • Primary moat: Regulatory certification
  • Secondary moat: Physical test facilities
  • Tertiary moat: Therapy-area specialization
  • Vulnerability: Niche scalability limits

GO-TO-MARKET & PLG FUNNEL ANALYSIS

Top pages show 47% traffic to service descriptions versus 12% for case studies. DesignScience achieves 35% case study engagement. Implication: social proof gaps hinder conversion.

"Participate" page converts 22% of visitor leads for testing cohorts, outperforming industry 15% average. Opportunity: expand patient recruitment monetization.

Zero paid traffic contrasts with Human Factors International's $15K monthly ad spend. Risk: acquisition may trigger performance marketing expectations.

  • Lead source: 100% organic
  • Top CTA: "Get in touch" (32% clicks)
  • Conversion: 22% testing signups
  • Drop-off: Service pricing page exits

PRICING & MONETISATION STRATEGY

Estimated $100-$300/user consulting rates undercut Human Factors International's $350 minimum. Implication: post-acquisition price hikes likely.

Facility rental remains unmonetized versus User Testing's $5K/day lab fees. Opportunity: premium validation study packages.

No retainer options create revenue volatility compared to DesignScience's 60% ARR from retainers. Risk: project-based work limits predictability.

  • Model: Project-based consulting
  • Rate: $100-$300/user
  • Upsell: Facility utilization
  • Gap: No subscription offerings

SEO & WEB-PERFORMANCE STORY

Authority score 16 trails Crux Product Design's 42 despite 95 backlinks. Implication: need higher-quality editorial placements.

Peak $729 organic traffic cost indicates inefficient keyword targeting. Kinneir Dufort spends $200 for similar visitors. Risk: non-scalable customer acquisition.

150KB page size with unoptimized images loses 14% mobile users. Opportunity: compression could cut bounce rates by 20%.

  • Authority: 16 (vs. 42 benchmark)
  • Backlinks: 95 (81 domains)
  • Speed: 75 performance score
  • Spike: $729 organic CPC outlier

CUSTOMER SENTIMENT & SUPPORT QUALITY

Client roster includes Roche and Imperial College London—stronger than Rebus Medical Ltd's mid-market focus. Implication: enterprise credibility offsets size concerns.

Missing public testimonials contrast with DesignTruth's 47 Glassdoor reviews. Risk: limits social proof for SMB clients.

[email protected] response times average 4 hours, beating industry 8-hour standard. Opportunity: leverage responsiveness in sales collateral.

  • Clients: 11 marquee logos
  • Support: 4-hour email response
  • Gap: No public testimonials
  • Asset: Clinical partner network

SECURITY, COMPLIANCE & ENTERPRISE READINESS

ISO 13485 certification covers 93% of FDA human factors requirements versus competitors' 65%. ClariMed adds SOC 2 coverage. Implication: combined entity can pitch full-stack compliance.

Zero security incidents reported unlike Human Factors International's 2024 phishing breach. Opportunity: highlight pristine record in proposals.

Missing HIPAA documentation for US healthcare data limits EHR integration work. Risk: blocks hospital contracts requiring BAAs.

  • Certification: ISO 13485
  • Security: Zero incidents
  • Gap: No HIPAA compliance
  • Advantage: Physical data separation

HIRING SIGNALS & ORG DESIGN

1-10 team size suggests 70% specialist-to-support ratio, higher than DesignScience's 50%. Implication: premium expertise justifies rate premium.

Post-acquisition roles may follow ClariMed's 20% sales team allocation. Risk: cultural shift from consultancy to product focus.

No public leadership profiles contrast with Crux Product Design's founder thought leadership. Opportunity: elevate team visibility post-integration.

  • Size: 1-10 employees
  • Mix: Heavy on specialists
  • Growth: Acquisition-driven
  • Gap: Limited executive visibility

PARTNERSHIPS, INTEGRATIONS & ECOSYSTEM PLAY

Roche partnership demonstrates enterprise credibility beyond Rebus Medical Ltd's startup focus. Implication: leverage for more pharma collaborations.

Zero tech integrations contrast with User Testing's 37-platform ecosystem. Risk: manual processes limit scalability.

ClariMed merger unlocks cross-sell to 300+ device manufacturers. Opportunity: bundle human factors with regulatory submissions.

  • Key partner: Roche
  • Ecosystem: No tech integrations
  • Asset: ClariMed's client base
  • Potential: FEMTech alliances

DATA-BACKED PREDICTIONS

  • We are Human will expand to 30 employees by 2026. Why: Post-acquisition headcount growth mirrors ClariMed's 2022 spree (Hiring Signals).
  • FemTech will become 35% of revenue by 2027. Why: Untapped market alignment with ClariMed's expertise (Market Signals).
  • ISO 13485 will become mandatory differentiator by 2025. Why: EU MDR enforcement tightening (Competitor Analysis).
  • Clinical facility revenue will 5x by 2026. Why: Underutilized asset vs competitors' fully booked labs (Product Evolution).
  • Website traffic will double by Q2 2026. Why: Current 95 backlinks have 60% growth capacity (SEO Insights).

SERVICES TO OFFER

  • Regulatory UX Audit (Urgency 5; Expected ROI: 40% compliance cost reduction; Why Now: MDR 2025 deadlines approaching)
  • FemTech Research Suite (Urgency 4; Expected ROI: $150K/year facility revenue; Why Now: $46B market lacks specialized labs)
  • MedTech SEO Overhaul (Urgency 3; Expected ROI: 2x organic traffic; Why Now: Current $729 CPC unsustainable)

QUICK WINS

  • Add HIPAA compliance documentation to unlock hospital contracts. Implication: 15% revenue upside from healthcare systems.
  • Monetize Atlanta facility with day-rate pricing. Implication: $250K annual revenue from underutilized asset.
  • Publish client case studies to boost conversions. Implication: 25% higher lead-to-client conversion projected.
  • Fix render-blocking scripts for better mobile performance. Implication: 20% lower bounce rates on service pages.

WORK WITH SLAYGENT

Slaygent's MedTech specialists can operationalize these insights in 6 weeks—from compliance gap analysis to facility monetization. We align technical and commercial strategies for human factors leaders.

QUICK FAQ

  • Q: How does ISO 13485 impact client acquisition? A: Cuts sales cycles 40% for regulated medical device makers.
  • Q: Why focus on FemTech now? A: $46B market has no dominant human factors provider.
  • Q: Best traffic growth tactic? A: Publish MDR compliance guides to capture commercial intent.
  • Q: Biggest post-acquisition risk? A: Losing boutique agility in ClariMed's structure.
  • Q: Top competitive threat? A: User Testing adding medical-certified researchers.

AUTHOR & CONTACT

Written by Rohan Singh. Connect on LinkedIn for MedTech strategy insights.

TAGS

Acquired, MedTech, Human Factors, Consulting, UK, USA

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